Customer Operations / Sales Supervisor
Big Bend Telephone provides telecommunications and broadband services across rural West Texas.
Alpine, Brewster County
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About this role
Supervises customer operations and sales activities, supports account and service requests, coaches team members, resolves escalated customer and technical concerns, monitors workflow and service quality, and helps improve customer-experience and sales processes.
Requirements
Prior customer-service, sales, or operations experience with supervisory responsibility; strong communication and coaching skills; basic technical troubleshooting and computer proficiency; ability to manage priorities and confidential account information; and a valid, insurable driver’s license.
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